A STEP BY STEP GUIDE TO OTOSHOP
It’s a simple process to get your free ecommerce website live and generating you extra income. It requires very little input from you to set up and once live, there is no input required from you at all. IHP will process all the orders, pack and despatch the products on your behalf in a seamless process.
STEP 1 – DOMAIN NAME
IHP will offer you a choice of domain names that would be suitable for your website. Once agreed, IHP will register the domain name and set up web hosting with our hosting partners. This will be charged to your account at a cost of £89 per year.
STEP 2 – INSTALLATION
IHP will install your otoshop website, preload the product catalogue, including images, descriptions and prices. The website will be fully tested and a test order will be placed.
STEP 3 – CUSTOMISATION
Perhaps the most important part of the process and one that requires your input. IHP will ‘skin’ your otoshop to match your companies corporate identity. This includes logo, colours and any imagery of your hearing centre or staff that you wish to include on the site. You will also be asked to supply text to include on the websites Homepage, About Us and Our Services pages. As you can understand, these areas are very bespoke to your business and IHP will work with you to create informative and engaging text on your otoshop. Any existing news items can also be supplied for inclusion at this stage. Once this process is completed, you won’t need to do anything else. IHP will do the rest.
STEP 4 – LAUNCH
Your otoshop will then be launched on the world. To help kick start the ordering process, IHP can email your customer database announcing the launch of the site and encouraging them to visit.
STEP 5 – ORDER FULFILMENT
When an order is placed on your website, you will receive email confirmation. This is purely for your records and you do not need to do anything with it. IHP will also receive the order and the fulfilment of the order begins. Carefully packaged, the item will be sent out to your customer in unbranded packaging but will include an invoice including your company’s logo and contact details. As far as the customer is concerned, you have sent the item direct to them.
STEP 6 – PAYMENT
Any funds received via your otoshop will be processed by IHP. The trade price of the products plus postage costs will be deducted and the remaining profit will be credited to your IHP account. It really is money for nothing.
SEE FOR YOURSELF
IHP have built a demonstration site for you to look at so you can get a feel for how your otoshop would work. Please visit www.hullhearingcentre.co.uk and feel free to click through the site. Don’t forget, the logo, colours and homepage images will be bespoke to your business.
Your otoshop will have many other benefits other than just the webstore. There is also a blog feature on which we can post any news items you may have. This is an ideal way to engage with your customer base and encourage them to visit your otoshop repeatedly. IHP are at hand to help and will upload news items on your behalf if you are not comfortable doing it yourself.
With each new customer order you will gain the name and contact details of a hearing aid wearer, allowing you to market to them in the future. East customer agrees to receive future communications from you via the otoshop terms and conditions.